Information We Collect
When you interact with Ovelita, we may collect the following information:
Personal information, such as your name, billing address, shipping address, email address, and phone number.
Payment details (securely processed by third-party payment service providers).
Device and usage data, including your IP address, browser type, and browsing behavior.
How We Use Your Information
We use your information solely for the following purposes:
Processing and fulfilling orders.
Sending order updates and confirmations, and responding to customer inquiries.
Improving our website, services, and overall customer experience.
Sending promotional communications (if you have opted in to receive them).
Ovelita does not sell, rent, or trade your personal information.
Payment Security
All transactions are processed through a secure, encrypted payment gateway. Ovelita does not store your full payment details, nor do we have access to this information.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance website functionality, analyze traffic, and personalize content. You may disable cookies through your browser settings; however, please note that some features of the website may not function properly if cookies are disabled.
Third-Party Services
We work with trusted third-party service providers, such as Shopify, payment processors, and logistics partners. These providers have access only to the information necessary to perform their services and are obligated to protect your data.
Data Retention
We retain your personal information only for as long as is necessary to fulfill orders, comply with legal obligations, and resolve disputes.
Your Rights
Depending on your location, you may have the following rights:
To access the personal information we hold about you.
To request the correction or update of your information.
To request the deletion of your data.
To exercise these rights, please contact us using the information provided below.
Policy Updates
Ovelita reserves the right to update this Privacy Policy as needed. Any changes will be posted on this page, along with the effective date of the update.
Contact Us
If you have any questions regarding privacy, please reach out to us via:
Email: guanyi20260916@gmail.com